qxbet Terms and Conditions
Please read these terms and conditions carefully before using our platform. This document forms a legal agreement between you and qxbet.
Introduction and Applicability
These terms and conditions ("Terms") govern the qxbet platform and all of its services. By accessing the website, creating an account, or using any service, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.
qxbet is a safe and reliable online gaming and betting platform for Bangla-speaking users in Bangladesh. We provide our services in accordance with SSL encryption and fair play principles. These Terms are valid in both English and Bangla; however, in the event of a dispute, the Bangla version will take precedence.
Section 1: Account Registration and Management
Eligibility Criteria
To open an account with qxbet, a user must:
- Be at least 21 (twenty-one) years of age.
- Provide accurate and truthful personal information.
- Fully accept these Terms and the Privacy Policy.
- Not be subject to any law or regulation that prohibits participation in online gaming.
Single Account Policy
Each user may open only one account. Creating more than one account under the same person's name is strictly prohibited. Operating multiple accounts using the same device, IP address, or payment method will be considered multiple accounts belonging to the same person, and all accounts may be closed immediately.
Verification and Identity Confirmation
qxbet reserves the right to verify a user's identity at any time. This process may involve requesting a national identity card, passport, or other government-issued documents. Withdrawals may be temporarily suspended until verification is complete. Providing false information will result in permanent account closure and funds may be forfeited.
Account Security
It is your responsibility to keep your login credentials (username and password) completely confidential. Report any unauthorized access to your account to our support team immediately. Sharing your account with anyone else or allowing another person to play on your behalf is prohibited.
Section 2: Deposit and Withdrawal Policy
Deposit Methods and Limits
qxbet currently supports the following payment methods:
- bKash — Minimum deposit: ৳500
- Nagad — Minimum deposit: ৳500
- Rocket — Minimum deposit: ৳500
- Upay — Minimum deposit: ৳500
Deposited funds are generally credited to the account instantly. All transactions are processed in Bangladeshi Taka (BDT / ৳).
Withdrawal Policy
The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 10 to 45 minutes. Withdrawal funds will be returned through the same method used for the deposit. Identity verification is mandatory before the first withdrawal.
Anti-Money Laundering
qxbet maintains the highest level of vigilance against money laundering and terrorist financing. Any suspicious transaction may be temporarily suspended for investigation. Any attempt to use our platform for money laundering will be reported to law enforcement authorities and the account will be permanently closed.
Section 3: Bonus and Promotion Terms
Welcome Bonus
New users will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳500 is required to receive this bonus. Wagering conditions apply to the bonus — the total deposit amount and bonus combined must be wagered at least 10 (ten) times. Bonus funds cannot be withdrawn until the wagering conditions are met.
General Bonus Terms
- Each bonus offer may be claimed only once.
- Multiple bonuses cannot be used at the same time unless specifically permitted.
- Bonuses have a set expiry date — any unused bonus will be cancelled after it expires.
- qxbet reserves the right to modify, suspend, or cancel any bonus offer.
- In cases of bonus abuse or fraudulent activity, the bonus will be forfeited.
VIP Program
The qxbet VIP program has four tiers, each offering weekly cashback benefits:
- Bronze — Weekly cashback up to 0.2%
- Silver — Weekly cashback up to 0.5%
- Gold — Weekly cashback up to 0.8%
- Platinum — Weekly cashback up to 1.0%
VIP tier upgrades are based on active participation and play on the platform. Specific wagering conditions may apply to cashback.
Section 4: Betting and Gaming Rules
General Betting Policy
All bets are considered final once confirmed. If a bet is cancelled due to a technical error, the bet amount will be returned to the account. qxbet is committed to ensuring a fair and transparent gaming environment, and all game outcomes are governed by a Random Number Generator (RNG).
Prohibited Activities
The following activities are strictly prohibited and may result in immediate account closure:
- Abusing the bonus system or artificially obtaining bonuses.
- Using computer software or bots to place automated bets.
- Colluding with other players to apply fraudulent strategies.
- Exploiting technical errors to gain an unfair advantage.
- Attempting to breach the platform's security systems.
Sports Betting Special Conditions
For betting on any sports event including cricket (BPL, IPL, T20 World Cup), football, and kabaddi, qxbet's decision will be considered final if a match is postponed or cancelled. qxbet does not bear responsibility for bets lost due to internet connection issues during live betting.
Section 5: User Responsibilities and Code of Conduct
User Responsibilities
While using qxbet, each user confirms that:
- They are playing entirely of their own free will and by their own decision.
- All information they have provided is true and accurate.
- They are fully responsible for all activity on their account.
- They are aware of local laws regarding gambling and are obligated to comply with them.
Intellectual Property
All content on the qxbet platform — logos, designs, software, games, text, and graphics — is the intellectual property of qxbet. Copying, redistributing, or commercially using any content beyond a user's personal use is strictly prohibited.
Section 6: Privacy and Data Protection
Personal Data Collection and Use
qxbet collects personal data for the purpose of account registration and service delivery. Our detailed policy on data collection, storage, and use can be found on the Privacy Policy page. User data is not sold to any third party. However, necessary data may be shared for identity verification, fraud prevention, and legal compliance.
Cookies and Tracking
Our platform uses cookies to ensure the best user experience. By using the platform, you are giving your consent to the use of cookies. Cookies can be disabled through your browser settings, though this may limit some services.
Section 7: Responsible Gaming and Self-Regulation
Setting Limits
qxbet places the highest priority on responsible gaming. Users can set their own deposit limits, bet limits, or session time limits. If you feel that gambling is having a negative impact on your life, please visit our Responsible Gaming page and use the self-exclusion option.
Self-Exclusion and Account Closure
Any user may request a temporary or permanent closure of their account. Upon a self-exclusion request, qxbet will action it within 24 hours, and no promotional communications will be sent while self-exclusion is active. Our 24/7 support team is always ready to assist with this via live chat.
Section 8: Liability and Changes to Terms
Limitation of Liability
qxbet provides the platform on an "As-Is" basis. qxbet will not be liable for any loss arising from technical issues, internet connection disruptions, or third-party errors. The service may be temporarily unavailable during system maintenance, and no compensation will be provided to users for this.
Right to Modify Terms
qxbet reserves the right to modify these Terms at any time. Users will be notified in their accounts in the event of significant changes. Continued use of the platform after any change will be considered acceptance of the new terms.
Dispute Resolution
In the event of a dispute, please contact our 24/7 support team first. Support team contact: [email protected]. qxbet's decision will be considered final and binding unless a clear technical error is proven. All disputes will be resolved in accordance with the applicable laws of Bangladesh.
Section 9: Account Closure and Termination
Account Closure by qxbet
qxbet reserves the right to close an account without prior notice for the following reasons:
- Violation of any provision of these Terms.
- Fraudulent activity or providing false information.
- Suspected account hacking or security breach.
- Changes in legal or regulatory requirements.
- Extended inactivity (more than two years).
Account Closure by User
Any user may request closure of their account at any time. In this case, any legitimate funds in the account will be returned to the registered payment method, though any unused bonuses will be cancelled.
Section 10: Contact and Support
For any questions or disputes regarding these Terms, please contact us:
- Live Chat: 24/7 support available in Bangla
- Email: [email protected]
If any provision of these Terms is unclear or you would like to know more, please contact us. Our support team is always at your service.