qxbet Privacy Policy

1.1 Who This Policy Applies To

This Privacy Policy applies equally to all registered members of qxbet, individuals taking part in the registration process, and all users who visit our platform. By using our services, you confirm that you are at least 21 years old and that you have the ability to understand and accept the terms of this Policy.

1.2 Changes to the Policy

qxbet reserves the right to change or update this Privacy Policy at any time. For any significant changes, we will provide a notification through the platform. Continued use of our platform after a policy update will indicate that you have accepted the revised policy.

2.1 Information You Provide Directly

Information you provide during registration and account management includes:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport details (for identity verification)
• Residential address
• Payment account details (bKash, Nagad, Rocket, Upay)

2.2 Automatically Collected Information

Information collected automatically when you use our platform:

• IP address and device identifier
• Browser type and version
• Date and time of access to the platform
• Pages visited and usage patterns
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity

2.3 Information Received from Third Parties

In certain circumstances we may receive information from third-party service providers, such as payment processors and identity verification agencies. This information is used solely for the purpose of securing your account and preventing fraud.

3.1 Providing and Operating Services

The information you provide is primarily used to deliver the best possible service to you through the qxbet platform. This includes creating and maintaining accounts, processing deposits and withdrawals, ensuring the minimum deposit and withdrawal limit of ৳500, and keeping records of transactions.

3.2 Security and Fraud Prevention

qxbet uses your information to:

• Detect and prevent unauthorized access and fraudulent activity
• Ensure account security and manage two-factor verification
• Comply with anti-money laundering (AML) policies
• Identify multiple accounts belonging to a single individual

3.3 Communication and Customer Support

Your email and contact details are used for customer support purposes, to send important notifications, and to inform you of any updates related to your account. Our 24/7 live chat support team can assist you in Bengali with limited access to your information.

3.4 Responsible Gaming

Information about your gaming activity is used to apply responsible gaming practices. This includes identifying unusual playing patterns, enforcing self-set limits, and providing assistance when needed.

4.1 Sharing with Third Parties

qxbet does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared on a limited basis with specific service providers, such as:

• Payment processors (bKash, Nagad, Rocket, Upay) — to complete transactions
• Identity verification services — to comply with KYC requirements
• Technology and hosting partners — to operate the platform
• Game software providers — to ensure gaming services

4.2 Legal Obligations

In the following circumstances qxbet may be required to disclose information to authorities:

• To comply with a court order or government legal demand
• To cooperate with an investigation
• In emergency situations to protect our users or assets
• To comply with anti-money laundering laws

4.3 Business Changes

In the event of a merger, acquisition, or asset transfer involving qxbet, your information may be transferred to the new entity. We will notify you before any such change takes place.

5.1 What Cookies Are and Why We Use Them

Cookies are small text files stored on your device. qxbet uses cookies for the following purposes:

• To maintain login sessions and ensure security
• To remember your preferences and settings
• To analyse usage in order to improve platform performance
• To detect fraudulent activity

5.2 Cookie Controls

You can disable cookies through your browser settings. Please note that disabling cookies may cause some platform features to not work properly. It is recommended to keep essential cookies active for the proper qxbet experience.

6.1 Data Retention Period

qxbet retains your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.

6.2 Security Measures

qxbet takes the following measures to keep your information secure:

• SSL (Secure Socket Layer) encryption — for all data transfers
• Password hashing and encrypted data storage
• Regular security audits and vulnerability assessments
• Access controls — only authorised staff can access information
• Firewall and intrusion detection systems

6.3 Response to a Data Breach

If a data breach occurs, qxbet will take necessary action immediately. If the breach creates a risk to your rights, we will notify you and the relevant authorities as quickly as possible.

8.1 Age Restriction

qxbet strictly does not collect or process information from any person under the age of 21. Our platform is for adults only. We verify age during the registration process, and if any account belonging to a minor is found it is closed immediately and the associated information is deleted.

8.2 What Parents Should Do

If you believe that your child or a minor in your care has registered on our platform, contact our support team immediately. We will investigate promptly and take the necessary steps.

9.1 Data Transfer Policy

Some information may be processed outside Bangladesh as needed to operate our platform. In such cases qxbet ensures that the transferred information is covered by equivalent protection measures and that international data protection standards are followed.

9.2 Security Assurance

For any international data transfer, qxbet ensures through agreements with third parties that your information receives the same level of protection. We work only with trusted and established technology service providers.